Welcome to the website for the British Transport Police Federation

How We Help - is our reference section offering you assistance on daily issues that matter to you.

British Transport
Police Federation


Supporting the welfare and wellbeing of our members is a fundamental part of our role.

In recent years, our members have been the first on the scene at a series of major incidents, including terror attacks. It is important that we look out for ourselves and each other so we can provide the same level of response at any future such calls.

Alongside major incidents, we recognise the impact of repeated exposure to trauma. The effect of fatalities, dealing with mental health cases, long hours, lone working, meeting workplace demands, unrealistic time pressures can all take their toll.

All of our reps can provide a listening ear, plus each committee has a rep who leads on welfare issues. From support available through the Group Insurance scheme to grants and loans from the Welfare Fund, your reps can advise on the support available to you, depending on your circumstances and needs. Please don't suffer in silence.

Sources of support at work:

BTP Federation Welfare Fund
The Welfare Fund was established to help officers who are facing adversity or experiencing financial difficulties. Officers can apply for a grant (that does not have to be paid back) or an interest-free loan. The Fund can also provide flowers to sick, injured or hospitalised colleagues and make donations to police charities.

Officers seeking financial support from the Welfare Fund are asked to complete an application form so their request can be considered by the Welfare Committee. Each case is considered on its merits but please note, the Welfare Fund cannot provide loans or grants for use in paying off other debt/loans.

You can download the Welfare Fund application form here. Should you need help to complete it or wish to speak to someone about your circumstances you can find your local welfare rep here.

BTP Assist - Tel: 0800 328 9972 (24 hours a day 365 days a year)
The Employee Assistance Programme (EAP) is a confidential service run independently from BTP, providing help in a variety of areas from financial guidance to bereavement support. They provide a help in a variety of areas including psychological issues, work and relationship problems, addictions, bereavement, caring issues as well as legal and financial concerns.

Further information, support and guidance can be found in the wellbeing section of the BTP microsite.

External sources of support:

Campaign Against Living Miserably (CALM) - 0800 58 58 58 (5pm to midnight, daily) The Campaign Against Living Miserably (CALM) is leading a movement against suicide; 75% of all UK suicides are male. The CALM helpline is for people who are down or have hit a wall for any reason, who need to talk or find information and support.

Pacey Organisation - Tel: 0300 003 0005 Provides practical support and tips for parents on talking to children who may experience anxiety as a reaction to terrible events in the news and/or from their parent's involvement in dealing with the incident

Police Care UK - Tel: 0300 012 0030 Helps serving and former police officers and staff, volunteers, and their families where they have been harmed because of the policing role (either physical of psychologically), get the practical, emotional, and financial support they need in a confidential and safe environment.

Police Mutual - The company has produced a series of help sheets for a range of circumstances:

Railway Mission - Tel: 07718 971919 (out of hours: 07718 971918) Provides voluntary pastoral services for employees and their families, irrespective of your race, religion, gender or sexual orientation (24 hours a day, 7 days a week).

Samaritans - Tel: 116 123 (free) / Email: jo@samaritans.org Whatever you're going through you can call the Samaritans any time, for free. Sometimes, writing your thoughts and feelings down can help you understand them better, so you can also email the Samaritans.